The transition from excellent performer to competent
supervisor can be trying and demands a new skills
set. New supervisors must position themselves as leaders.
This training program will help new or recently appointed
supervisors feel comfortable and confident in their
role. The supervisor role is more challenging today
than ever before. The demands for higher quality and
performance are increasing; the workplace is growing
more complex. Even relationships with other are becoming
more complicated and demanding. In face of such challenges,
supervisors have to be effective if they are to help
people invest the best of their minds, hearts and
hands into their work - - if the work is to be done
well. Supervisors must move from doing things to
people and toward doing more
things with people. It is a role that no longer
must focus primarily “downward”; it’s
expanded role which now must foster collaboration,
involvement, and initiative - - not only downward,
but upward and across the organization as well. This
training program focuses on the essential skills needed
to excel in a today’s supervisory position.
It includes discussions, individual exercises, lectures,
role play and group work to give participants the
best opportunities for learning not just what to do
– but how to do it well.