Fronline leaders are first line leaders who supervises
a group of followers to achieve the operational-level
strategies of the organizations. These could be managers,
project leaders, departmental heads, supervisors,
foreman, etc, etc whose job include supervising a
group of followers to execute the daily running of
the organization's operations.
The supervisor role is more challenging today than
ever before. The transition from excellent performer
to competent supervisor can be trying and it demands
a new skills set. New supervisors must position themselves
as frontline leaders. The demands for higher quality
and performance are increasing; the workplace is growing
more complex. Even relationships with other are becoming
more complicated and demanding. In face of such challenges,
frontline leaders have to be effective if they are
to help people invest the best of their minds, hearts
and hands into their work - - if the work is to be
done well. Frontline leaders must move from doing
things to people and toward doing
more things with people. It is a role that
no longer must focus primarily “downward”;
it’s expanded role which now must foster collaboration,
involvement, and initiative - - not only downward,
but upward and across the organization as well.
This Frontline Leadership training program consists
of one foundational and a series skills-building course
modules that focuses on the essential skills needed
to excel in a today’s frontline leadership position.
It will help both experienced or recently appointed
frontline leaders to gain leadership skills and be
confident in their role. This program includes discussions,
individual exercises, role play and group work to
give participants the best opportunities for learning
not just what to do – but how
to do it well.