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EFFECTIVE MEETINGS AND DELEGATION SKILLS
   
iNTRODUCTION :
 
“Meetings dominate life in all businesses. According to survey done, 37% of employee time is spent in meetings.”
- National Statistics Council, USA
 

Meetings are key tool in the successful management of business activities.  It plays a very important part in the affairs of most businesses and most managers have to plan and chair meetings.  However, unless a meeting is carefully planned and effectively run, it is unlikely to achieve its objectives and it will waste hours of time and efforts.  Delegation, on the other hand, is one of the most important management skills.  Done well, delegation is a “Win-Win-Win” for you, your subordinates and your organization. Effective delegation frees management time to allow you to pursuit higher leverage tasks or priority goals.  It also helps develops your people, grooms successors, and retain subordinates.  Poor delegation, on the other hand, causes frustrations, de-motivates and confuses the other person, and fails to achieve the task or purpose itself.  Most effective delegations are done in an effective meeting environment, thus, these skills are of utmost important to managers. 

This training workshop emphasizes the principles and best practices of effective meetings and delegation skills. It gives participants the combination of a clear process, tools and techniques for leading and participating in productive meetings as well as the correct skills, process and approach to delegate effectively to get the desired results.  It will help to turn the group’s understanding into a shared commitment and they will leave with a determination to take better control of meetings and delegate effectively. This workshop is also fast-pace, fun and filled with practical hands-on exercises to assist participants to learn quickly and transfer what they have learned back to their workplace.

COURSE OBJECTIVES:

At the end of the workshop, participants will be able to:

  • Describe the purpose, benefits and method of effective meetings
  • Prepare, conduct and conclude a productive meeting.
  • Use the correct strategies for both leading and attending more productive meetings
  • Use various checklists and techniques for effective meetings
  • Identify the purpose, value and meaning of effective delegation
  • Describe the benefits of and the barriers to effective delegation
  • Practice delegation using the correct process and key principles
  • Experiment participating in an effective meeting and delegate tasks successfully

COURSE METHODOLOGY:

To maximum learning impact and retention, this workshop uses the following methods:

  • Workshop style - - where participants are practicing it hands-on
  • Case studies and Role-play
  • Small Group discussions
  • Questionnaires and Quizzes
 
 
 
course contents:


Introduction:

  • Why Meetings? Why Delegate?
  • What is and what is not delegation?
  • Problems with existing meetings
  • When is a Meeting effective?
  • Effective meeting model
  • Types of Meetings

Planning Meetings

  • Who should attend the meeting?
  • Ground rules - - their purpose and how to use them
  • Roles and Responsibilities: Facilitator, Timekeeper, Recorder
  • Responsibility Checklist: Before/During/After Meeting
  • Agenda: Planning it & making it informative
  • Rules for creating agendas
  • Exercise: Experience preparing for an actual meeting.

Conducting Meetings:

  • Process Meeting process
  • Mission Meeting process
  • Recording Group Memory
  • Facilitation and active participation
  • Keeping the meeting on schedule adn agenda focused - - avoiding digression
  • Exercise: Get ideas from the group to improve meetings.

Concluding Meetings:

  • Reviewing and reinforcing key points and decisions
  • ARs, Owner, Dateline
  • Guidelines in publishing Minutes and Follow-up
  • Exercise: Action plan - - wrap up session.

Leadership Role in Delegation

  • Benefits of delegation
  • Why people don't delegate?
  • Barriers to delegation
  • Exercise: When do you delegate?

Delegation Technique:

  • Key Principles in delegation
  • Interaction process of delegating
  • "Go-Gor" Delegation Vs Stewardship Delegation
  • Exercise: Five key steps of Stewardship Delegation

Delegation Follow-Up/Review Meeting

  • Manager as coach: briefing, reviews, coaching and support issues
  • Checking progress and follow-up
  • Exercise: Providing constructive feedback
who should attend:
  • This course is for those people who often lead/participate in meetings and need to delegate effectively in their job.
    - Managers, Section Heads, Executives, Project Team Leaders, Engineers and Supervisors
 
administrative details :
Duration : 2 days
Time : 9.00am - 5.00pm
Venue : In-house or public program
Language medium : English
 
 
Trainer :
Nelson Kok (please click here to see trainer's profile)
 
 
 
 
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