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QUALITY IMPROVEMENT PROJECT PRESENTATION SKILLS
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iNTRODUCTION
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“Often employees
who are good at solving work-related problems
may not be good at presenting their well-deserved
accomplishments to their top management. As
a result their efforts were frustrated and their
accomplishments side-lined.
This course is designed to equipped your SGA
team members with the winning presentation techniques
that will get their top management's attention.
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Improvement Project Team Members involve in small
group activities (SGA or QCC) can assist the organization
to identify, investigate, analyze and solve their
work-related problems together in order to contribute
to the overall improvement of the Organization. Project
teams’ activities also helps respect humanity
and to build a cheerful workgroup through the development
of the staff's infinite potential. In order to be
effective, project team members not only must be proficient
in using the QC tools to do brainstorming systematically,
to analyze and solve problems critically but also
to be effective in presenting their facts findings
and accomplishments to the management. Very often
these same employees who have put in so much efforts
do not get their well-deserved accomplishments recognized
because they cannot present their
real efforts and accomplishments in a way that gets
their top management's attention. This results
in waste of efforts and frustrations. The greatest
benefit of small group activities is improved two-way
communication between workers and management, besides
productivity and quality gains.
 
This training program is specially designed to train
project team members on how to systematically prepare,
presents, to communicate their ideas, problem solving
facts, accomplishments as well as suggestions to the
management in the most effective
manner. During this course the participants
will learn the unique group presentation style. They
will learn how to present by role, in accord with
one another and with flourish. In addition the participants
will learn how to use PowerPoint and its features
to embellish their presentation. Apart from lectures
and role-play practice sessions, this program also
includes tips to ensure the correct usage of QC Tools.
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At the end of the course, participants
will..
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Recognize
the importance of Team Presentation skills at the
workplace
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Able to convince
the management on the purpose and benefits of Quality
Improvement projects and activities through systematic
and effective presentations
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Develop the
quality improvement storyline and learn effective
presentation techniques to showcase their problem
solving skills and teamwork.
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Able to handle
questions effectively.
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Foster closer
human relations within fellow workers through group
dynamics and work as a team.
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Increase participation
and develop the feeling of importance for organizational
excellence
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course
contents: |
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Why are presentation
skills so important?
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Introduction
to SGA project presentation style.
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Examples from
International QCC competition judging criteria.
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Role of project
team members in presentation
SGA's Project/Quality
Improvement Basics
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Understanding
and presenting the PDCA improvement cycle.
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Demonstration
of Systematic Problem Solving Steps.
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Creating Project
Improvement Storyline
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Using and
presenting QC Tools and its applications
Preparation
for Presentation
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Define clearly the
objectives of presentation
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Analyze the audience
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Structuring your
presentation systematically
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Critical success
factors, keywords, voice.
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Gathering presentation
materials/data
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Correct usage of
presentation audio-visual aids and quality tools
used.
Formatting
your presentation
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Outlining your QI
Story
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Data analysis and
correct presentation QC Tools and applications
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Sequencing the PDCA:
Problem solving approach
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Emphasis points
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Sharing experiences:
Teamwork, Brainstorming, techniques learnt, creativity
found
Rehearsing your presentation
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Exploring your comfort
style. Maximizing non-verbal messages.
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Maintaining self
control and confidence
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Getting feedback.
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Anticipation and
how to overcome obstacles
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Handling questions
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Teamwork in rehearsal
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Overcoming stage
fright
Exercises:
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Case study
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Individual
& Group Exercises
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Applications
of PDCA cycle & QC Tools
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Project/Quality
Improvement Storyboarding
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Video-taping
session
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Role-play
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who
should attend: |
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This course is designed for all
level of employees who need to present their team
improvement project progress to their customers
or top management or participate in QCC/ICC competitions.
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Project Leader, Facilitators, QCC/SGA
members, Supervisors.
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administrative
details : |
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| Duration |
: 3 days |
| Time |
: 9.00am - 5.00pm |
| Venue |
: In-house or public program |
| Language medium |
: English |
| Special note: |
To be effective, class size for this course
should be not more than 15 persons |
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Trainer
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Train for Personal Effectiveness
and Organizational Growth
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